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WATER FLOOD SENSOR

Where is the best location to place my Water Flood Sensor?

You will need one water flood sensor for each location with a water outlet (bathroom, kitchen, Ice maker, laundry room…). In order to function properly in case of a flood, the Water Flood Sensor’s spacer should touch the floor while the body of the Water Flood Sensor’s body should lean against the wall.

Will my Water Flood Sensor still work in case of a power outage?

Yes, since the water flood sensor is battery operated, it will fully functioned even in the case of a power failure

Do I get statuses about my Water Flood Sensor on my app?

Yes, you will get statuses and be able to control your system from the Triple+ App.

How many Water Flood Sensors do I need?

After a leak was detected, use a soft dry cloth to clean the probe.

What tools do I need to open the battery case of my Water Flood Sensor?

There is no need for tools. To open the battery case, just slide the cover up and unveil the battery case.
https://www.youtube.com/watch?v=OuLfjUxak6M&list=PLX9KdzylWLguWJqbx7s5TKMrYCwWM2MI0&index=1

How frequently should I replace the batteries of my Water Flood Sensor?

You should replace the batteries every 2 years, or when you receive a notification regarding the battery level

Are the batteries provided with my Water Flood Sensor?

Yes, Triple+ devices come with all needed equipment including 2 x AAA batteries.

Is my Water Flood Sensor weather resistant?

No, you must install the Flood indoor.

Where is the best location to place my Water Flood Sensor?

Install one water flood sensor in each location where there is a water outlet (bathroom, kitchen, Ice maker, laundry room…)

Why do I need a Water Flood Sensor?

The system detects a water leak through the water flood sensor which sets the trigger for the closing of the shutoff unit.

Why is my Water Flood Sensor not responding?

1. You may need to replace the batteries. To check the batteries level, go to your app and check level.
2. The Device may not communicate properly with the HUB. Make sure that there is not a metal cabinet which interfere between the HUB and the device.

Contact Us!
STARFIELD

Headquarters
5 Hamada St, Yokneam
2069200 P.O.B 507
Israel
Tel: +972-72-2211370

Triple+ USA Inc.
1821 Battery Dantzler Rd.
Chester, VA 23836
United States
Tel: 1-804-433-3500

Triple+ Canada Inc.
375-700 Lawrence Ave. West
Toronto, ON M6A 3B4
Canada
Tel: 1-844-729-8775
Russia
Posledniy pereulok, 11 bld.1
Moscow, 107045
Russia
Tel: +7-499-609-2498
STARFIELD

Headquarters
5 Hamada St, Yokneam
2069200 P.O.B 507
Israel
Tel: +972-72-2211370

Triple+ USA Inc.
1821 Battery Dantzler Rd.
Chester, VA 23836
United States
Tel: 1-804-433-3500

Triple+ Canada Inc.
375-700 Lawrence Ave. West
Toronto, ON M6A 3B4
Canada
Tel: 1-844-729-8775

Russia
Posledniy pereulok, 11 bld.1
Moscow, 107045
Russia
Tel: +7-499-609-2498

Tehnical support services.  Triple+  24/7

Email: support@tripleplus.io
Tripleplus- Safe@Home
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  • About us
  • Vertical Markets
    • Safe@Home
    • Property Managers
    • Insurance Companies
    • Commercial
    • Homeowners
    • Installers
    • Elevators
  • Irrigation
  • App
  • Monitoring Station
  • News
  • Support page
    • Q&A(ENG)
      • APP
      • LINK
      • HUB 1.0
      • FLOW SENSOR
      • ACTUATOR
      • REPEATER
      • SHUTOFF VALVE
      • CLM SYSTEM
    • Q&A HEB
    • Brochures PDF ENG
    • Brochures PDF HEB
    • Installer Guides
    • Pic Gallery
      • REPEATER
      • HUB 1.0
      • ACTUATOR
      • FLOW
      • SHUTOFF UNIT
      • FLOOD SENSOR
    • Video gallery
  • Contact Us
  • English
  • Hebrew