1. After a water flood detection, the main shutoff unit will close automatically, shutting off the main water income and thus, ending the leak.
2. You will need to contact your plumber to treat the leak.
3. Before re-opening the water supply through the end-user App (with CLM™ systems only), gently dry the Water Flood Sensor’s probes with a dry cloth.
Since the Shut Off Unit, the Flood Sensors, and the HUB work- on batteries, it won’t be affected by a power outage.
Make sure that there are back-up batteries in the HUB (normally connected to an AC/DC converter or gets its power from an alarm system).
In case of power outage the system will continue to function, but there will not be any updates to the customer application.
To ensure the best communication between the HUB and the system devices, place the HUB higher than the router and in the most central location in your property.
Your property is safe even if there is no Internet connection to the HUB as it will still function for 12 hours thanks to the backup batteries. There is no needed to perform any action when the Internet resumes.
Check that the Internet connection to the HUB is active. If the Internet connection is active, disconnect the power from the Triple+ HUB; wait for 10 seconds and reconnect the power to the HUB. Wait for 1 min. and check the App status. If the problem persists, contact yours authorized retailer.
2. Tap on “SETTINGS”
3. Tap on “Software Updates”
2. Tap “SETTINGS”
3. Tap “Wi-Fi Configuration
Communication statuses can be checked through the Triple+ user App.